Meet Cynthia Sniffen: The Ultimate Card-Tender

A lifetime of service in the hospitality industry prepared Cynthia Sniffen for a career dealing cards at Point Place Casino.

After years of bartending, Cynthia came to PPC looking for a job behind the bar but ended up applying to be a dealer. Now she’s one of the most beloved croupiers on the floor, dealing everything from blackjack and Mississippi Stud to poker derivatives such as three-card poker and Let It Ride.

“Turns out, both jobs put you in a situation where you’re interacting with guests for your entire shift,” she said recently. “More than anything, that’s what I’ve enjoyed the most about the jobs I’ve had.”

Cynthia said she loves seeing all of the regulars on the floor at PPC and likened the vibe to “Cheers.”

She added that she also enjoys the camaraderie with other dealers, noting that she and her colleagues regularly engineer potluck dinners for each other in the break room.

“Everyone around here—guests and co-workers—is like family,” she said. “I like that a lot.”

The Syracuse resident wasn’t much of a card player when she was hired—she had played poker with her family members, but that was the extent of it. So she enrolled in dealer school and PPC floor managers taught her everything she needed to know—from shuffling the right way to managing checks (those are chips, people) by feel.

Today Cynthia is confident she can deal any game in the house and credits the Oneida Indian Nation with helping her build this new skill set.

“The Oneida Indian Nation really takes care of their employees,” she said.

When she’s not behind the felt, Cynthia usually is hiking in the Adirondacks with her husband and the older of her two sons. Her younger son is in the U.S. Army and recently joined a program to train to become a Green Beret. We salute him—and Cynthia’s entire family—for the service.

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